June 2018 Customer Service Award Winner

June Recipient: Coty Dinsmore

Team Role: Kennel Attendant

Team Member Since: April 2017

Favorite Thing About Lawndale: Dogs – especially big dogs!

Pets: 3 cats: Franny, Toby, Tennessee

Time Spent in the Veterinary Field: 14 months

What His Teammates Say: Coty is “pure awesome” and an all around great guy! He is an incredibly hard worker. Clients and patients love him, and he is particularly amazing with big dogs and nervous dogs. He reads them well and takes on a calm, soothing demeanor that helps put the nervous dogs at ease. He is gentle, easy-going, dependable, and always willing to help out wherever needed (in fact, he’s always one of the first to jump in!). Coty is also our “Mr. Fix-It”! It is clear to everyone that Coty truly loves animals, and we are thankful to have such an asset to our team!

Hobbies: Spending time with his wife and daughter; woodworking; puzzles.

Congratulations Coty!

May 2018 Customer Service Award Winner

May Recipient: Jamina Jeffries

Team Role: Receptionist

Team Member Since: June 2017

Favorite Thing About Lawndale: Her coworkers and getting to help our clients and their pets.

Pets: Mia, a 13 year-old Pit Bull and 3 cats: Lola (3 year-old DSH); Ginger (8 year-old DSH); Geno (5 year-old DLH)

Time Spent in the Veterinary Field: 7 years

What Her Teammates Say: Jamina is like a calm breath of fresh air! Always dependable, she is a true joy to work with and she has a constant supply of positive energy. Her great sense of humor and beautiful smile lift everyone up around her. She is so kind, generous, caring, and encouraging – to co-workers as well as pet owners. She also loves to dance and has great fashion sense!

Hobbies: Spending time with her pets; walking in the park with her husband and her dog; spending time with family.

Congratulations Jamina!

April 2018 Customer Service Award Winner

April Recipient: Elizabeth Vilchiz

Team Role: Kennel Attendant

Team Member Since: March 27, 2017

Favorite Thing About Lawndale: Working with her coworkers and getting to see all the pets that come to the hospital.

Pets: Keanu (1 year old DLH), Bolo (3 year old Boxer Mix)

Time Spent in the Veterinary Field: 1 year

Educational Experience: ​Elizabeth is currently enrolled in the Penn Foster program to become a veterinary technician.

What Her Teammates Say: Elizabeth is cheerful and ready to lend a hand with whatever is needed around the hospital. Elizabeth goes out of her way to make sure there is enough help for any given situation, and she will drop what she is doing whenever she is able to contribute to the needs of the team. We love how she has a big smile for everyone, an eagerness to learn, a friendly attitude, and a clever personality. She has a genuine love of animals that shines through in the way she performs her job. She always persists and goes the extra mile without any complaints!

Hobbies: Hanging out with family and friends; Going to the movies.

Congratulations Elizabeth!

March 2018 Customer Service Award Winner

March Recipient: Angie Hodges

Team Role: Technical Team Member

Team Member Since: July 2008

Favorite Thing About Lawndale: The family oriented atmosphere

Pets: Rex (7 year old German Shepherd), Bear (6 year old Poodle Mix), Tiger (18 year old cat), Rickybobby (11 year old cat), Several chickens and a Miniature Donkey

Time Spent in the Veterinary Field: 11 years

Educational Experience: ​Angie is currently in her senior year of nursing school.

What Her Teammates Say: Angie is am extremely capable and hard working member of our technical team. She has a remarkable combination of technical skill, broad knowledge of the field, and a willingness to jump in and help whenever she detects a need. She also has a great sense of humor and is able to diffuse potentially stressful situations with her calm demeanor and her quick and witty comments. An independent self-starter, she sets goals and works steadily towards them, and she takes setbacks in stride. She is determined, reliable, trustworthy, and strong. She has an incredible knack for efficiently drawing blood from animals, and she is definitely a resident cat whisperer. Angie’s compassion and care extends to all animal species…and she is even working on her nursing degree!

Hobbies: Visiting the beach, swimming at the lake, gardening

Congratulations Angie!


February 2018 Customer Service Award Winner

February Recipient: August Wyrick

Team Role: Kennel Attendant

Team Member Since: August 2014

Favorite Thing About Lawndale: Her coworkers, corgis, and being able to work with animals every day

Pets: A cat named Paris, and 2 dogs (Daisy and Bear)

Time Spent in the Veterinary Field: 3.5 years

Educational Experiences: ​August is currently in the veterinary technician program online through Penn Foster. She hopes to become a zoo veterinary technician.

What Her Teammates Say: August really cares about the animals (corgis especially!). She is a very organized, motivated, and reliable employee who always pays attention to the details. She never complains and always gets her tasks accomplished on time. She is also very artistic!

Hobbies: Photography of animals and nature, drawing, reading, and getting to know people all over the country through video games

Congratulations August!


January 2018 Recipient: Robin Gilbert

Team Role: Technical Staff

Team Member Since: August 2016

Favorite Thing About Lawndale: All the patients and her team; She especially loves educating clients about all aspects of pet care

Pets: Tiberius (shown) and Inara, who are sibling 2 year-old Walker Coonhounds

Time Spent in the Veterinary Field: 14 years

Educational Experiences: ​Associates Degree in Applied Science in Veterinary Technology from Northern Virginia Community College (May 2008); BS in Interdisciplinary Studies from Virginia Commonwealth University (concentration in Veterinary Technology and Management) (May 2011)

What Her Teammates Say: Robin is a very positive individual, and she pays attention to the details in everything she does. She has a great sense of humor, and she always wears a smile on her face. Robin is incredibly helpful, and she has a knack for teaching and directing others in an encouraging manner.

Hobbies: Spending time with family, friends, and pets; Training and taking her dogs to the park; Volunteering at the Greensboro Science Center; Legos

Congratulations Robin!