March 2019 Customer Service Award Winner
March Recipient: Jenny Allred
Team Role: Technical Team Leader
Team Member Since: 2002
Favorite Thing About Lawndale: “I am proud to be a part of the top notch service and skill that Lawndale Veterinary Hospital provides.”
Pets: Fergie (6 year-old Basset Hound), Fiona (8 year-old Basset Hound), Molly (1 year-old Labrador Retriever) 3 Laying Hens (Yoga, Eyebrow and Olympics), and 3 pond Koi (Spot, Ghost, Rosey)
Time Spent in the Veterinary Field: 20 years
What Her Teammates Say: Jenny is not only an exceptional technician, she is also an exceptional leader. Jenny is a dedicated and organized team leader for the technical team. Jenny manages SO much and does it very well. She has a lot on her plate a lot of the time, yet she finds a way to maintain a smile and positive attitude and not get ruffled. She is creative, resourceful, proactive, and great at figuring out solutions. Jenny is constantly driving positive change with her leadership of the technical team. She works hard every minute of every day, and she has to be forced out for lunch! She never expects anyone on the team to do anything that she wouldn’t do. Jenny is truly a cherished and amazing team member!
Hobbies: Jenny is always learning new strategies to live a balanced life in this ever changing, fast paced world. She enjoys time in nature, spending time with her family including her animal babies, finding ways to encourage others, and taking time for spiritual growth and self care.
February 2019 Customer Service Award Winner
February Recipient: Julie Hean
Team Role: Receptionist
Team Member Since: April 2015
Favorite Thing About Lawndale: “We have the best team members, everyone is a team player, and I think we all work really well together. I may be biased, but we also have the best clients. They treat our staff like members of their family, and they’re incredibly thoughtful!”
Pets: Vandy, an 8-year-old Golden Retriever and Schmidt, a 7-year-old Domestic Short Hair Cat
Time Spent in the Veterinary Field: 9 years
What Her Teammates Say: Julie is an absolute JOY to work with! She is witty and has a razor-sharp sense of humor. She’s incredibly intelligent, extremely capable, and a very hard worker. Julie has numerous ‘extra’ jobs around the clinic, and she helps educate pet owners each month by writing the ‘Breed of the Month’ section in the monthly newsletter. She anticipates customer and doctor needs and acts in advance of a problem. Reliable, dependable, and flexible, Julie is a true team player who exhibits excellent problem solving skills. Julie is super friendly and always stays calm, cool, and collected under stressful situations. Julie is great with our clients and patients, and they always seem to enjoy interacting with her. We love when Julie is in the building – the atmosphere is automatically more light!
Hobbies: Julie loves horseback riding, and she tries to ride every week if she can. She also recently picked Irish dancing back up, and she will be competing in the World Championship being held in Greensboro in April!
January 2019 Customer Service Award Winner
January Recipient: Jordan Blackwell
Team Role: Kennel Attendant
Team Member Since: August 2018
Favorite Thing About Lawndale: “The discount! Puppies, puppies, and more puppies!”
Pets: Peaches (1 year old female English Mastiff); Niall (1.5 year old male cat)
Time Spent in the Veterinary Field: 5 months
What His Teammates Say: Jordan has been a fantastic addition to the Lawndale Veterinary Hospital team. He exemplifies kindness and compassion, and he is always willing to chip in and help when needed. He absolutely loves spending time with the animals! Jordan is a pleasure to be around – he is a hard worker, he never complains, and he is great with animals (and great at carrying the heavier dogs!). Lawndale Veterinary Hospital is thrilled to have Jordan as part of our kennel attendant team!
Hobbies: Making bracelets, playing with puppies, and spending time with his girlfriend!