December 2020 Customer Service Award Winner
December Recipient: Kit Holben
Team Role: Receptionist
Team Member Since: October 2019
Favorite Thing About Lawndale: “The people here are all so friendly, and seeing pets come in always brightens my day. ”
Pets: Jack, my needy little 3 y/o Jack Russell mix.
Time Spent in the Veterinary Field / Working With Animals: 1 year
What Her Teammates Say: Kit is dependable, punctual, and a joy to work with. She maintains a positive outlook and keeps calm even under pressure. She is focused and shows a real interest in learning and doing her best.
Hobbies: Video games, writing, Dungeons & Dragons, and other nerd stuff.
Congratulations Kit!
November 2020 Customer Service Award Winner
November Recipient: Nathan Ward
Team Role: Kennel Manager
Team Member Since: December 2019
Favorite Thing About Lawndale: “My team and getting to work with animals”
Pets: Bork, a 1 1/2 year old pug mix and Oliver, a 1 year old cat.
Time Spent in the Veterinary Field / Working With Animals: 3 years
What His Teammates Say: Nathan is reliable and dependable. He enjoys play time with the boarders and brings a calm, patient presence with him. Nathan was recently promoted to Kennel Manager and we look forward to watching him grow in this roll.
Hobbies: Going to concerts, playing video games and watching wrestling.
Congratulations Nathan!
October 2020 Customer Service Award Winner
October Recipient: Jamina Jeffries
Team Role: Receptionist
Team Member Since: June 2017
Favorite Thing About Lawndale: “my coworkers, awesome bosses and the pets.”
Pets: Three cats: Geno, Ginger, and Lola
Time Spent in the Veterinary Field / Working With Animals: 10 years
What Her Teammates Say: Jamina can always be counted on. She brings a smile to the people around her. She is full of joy and loves to dance! She is reliable, positive, and a great team player.
Hobbies: Going to the mountains, dancing, hanging out with my husband and family, spending time with my pets.
Congratulations Jamina!
September 2020 Customer Service Award Winner
September Recipient: Tammy Church
Team Role: Veterinary Assistant
Team Member Since: May 2016
Favorite Thing About Lawndale: “My co-workers, puppies, kittens, and taking care of pets.”
Pets: Tessa Reese, Sadie Sue, Gracie, 3 roosters, and 7 hens
Time Spent in the Veterinary Field / Working With Animals: 4 years
What Her Teammates Say: Tammy has a heart of gold. She is reliable, always willing to set in and help, making her a great team player. She is kind and caring and we are so lucky to have her as part of our team!
Hobbies: Singing, hiking, going on trips to the beach, state parks, mountains, going to church, hanging out with her daughter and husband, building things like her chicken coop and run, listening to music, gardening, being outdoors.
Congratulations Tammy!
August 2020 Customer Service Award Winner
August Recipient: Megan Jones
Team Role: Kennel Assistant
Team Member Since: August 2016
Favorite Thing About Lawndale: “My Co-workers and learning about the veterinary field-Dr. Waterman is my role model!”
Pets: Sammy, a Beagle/Labrador mix
Time Spent in the Veterinary Field / Working With Animals: 4 years
What Her Teammates Say: Megan is so fun to work with. She has a positive attitude and is a team player. She is always willing to step in and help out her teammates when needed. Megan is dependable and capable and has a heart of gold. We are so happy to have her as part of team.
Hobbies: Lacrosse, art, learning new words ( She started Megan’s Word Of The Day at Lawndale), practical jokes.
Congratulations Megan!
July 2020 Customer Service Award Winner
July Recipient: Stevie Gordon
Team Role: Receptionist
Team Member Since: January 2020
Favorite Thing About Lawndale: “Working with such an amazing team and getting to know our wonderful clients and their fur babies.”
Pets: Sir Graham of Wellington, Moe, Anderson
Time Spent in the Veterinary Field / Working With Animals: 8 years
What Her Teammates Say: Stevie is reliable and organized. She brings a great amount of experience to her role here. She is compassionate and puts a great deal of care and concern into her work. Stevie is able to remain calm and stays positive always providing exceptional customer service. We are so happy to have Stevie as part of our team!
Hobbies: Hiking, kayaking, gardening, (anything that involves being outdoors) yoga, and enjoying time with family and friends.
Congratulations Stevie!
June 2020 Customer Service Award Winner
June Recipient: Haley Smith
Team Role: Veterinary Assistant
Team Member Since: April 2019
Favorite Thing About Lawndale: “Being a part of a team that works together to help clients and their pets.”
Pets:Ryder (Terrier Mix), Luna (DLH), Jake (Bengal)
Time Spent in the Veterinary Field / Working With Animals: 4 years
What Her Teammates Say: Haley is not only quiet and sweet but also extremely competent. She is very organized and skilled and makes sure to always complete the tasks at hand. Haley is reliable and a tremendous asset to our team.
Hobbies: Kayaking, taking walks with my dog, going to the farmer’s market
Congratulations Haley!
May 2020 Customer Service Award Winner
May Recipient: Nathan Ward
Team Role: Kennel Assistant
Team Member Since: December 2019
Favorite Thing About Lawndale: “The people, and getting to help the animals.”
Pets: Bork, a one year old pug mix, Oliver, a 6 month old cat.
Time Spent in the Veterinary Field / Working With Animals: 3 years this August
What His Teammates Say: Nathan has great work ethic. He is always on time and is someone we can rely on. He is dependable and is always ready to jump in to help when needed. His care for animals is evident, when he isn’t working here, he helps out at the Rockingham Animal Shelter.
Hobbies: Going to concerts, watching wrestling, and playing video games.
Congratulations Nathan!
April 2020 Customer Service Award Winner
April Recipient: Stephanie Martinez
Team Role: Veterinary Assistant
Team Member Since: August 2019
Favorite Thing About Lawndale: “Helping animals, educating clients, being able to learn and grow with an awesome staff”
Pets: Laika and Sirius
Time Spent in the Veterinary Field / Working With Animals: 3 years
What Her Teammates Say: Stephanie is easy going and stays calm under pressure. She makes a point to provide excellent customer service and shows a real care for making sure patients feel safe and comfortable during their visit. You can always count on Stephanie to share a smile and have a good attitude. We are so glad Stephanie is part of the Lawndale Family.
Hobbies: Playing with my dogs, spending time with friends, and going on mini adventures to discover new places.
Congratulations Stephanie!
March 2020 Customer Service Award Winner
March Recipient: Alice Scarlette
Team Role: Office Manager
Team Member Since: August 2004
Favorite Thing About Lawndale: “Everyone says it but it is because it is true, we really are a family here. I feel so lucky to be able to come to work everyday at a place I love with people I love.”
Pets: A 13 year old Bichon, Charlie, a 13 year old Chihuahua, Chocco, a 10 year old orange cat, Chuck, a 7 year old grey tabby, Dennis, 2 guinea pigs, Cauliflower and Peppers, and 3 chickens, Black Feather, Luna, and Marigold.
Time Spent in the Veterinary Field / Working With Animals: Since August 2004
What Her Teammates Say: Alice is patient, kind, supportive, and dependable. She has great work ethic and is great with time management. She has a vast knowledge of The Office and is always first to make any situation relate to the show. She also does an amazing job at running our social media team.
Hobbies: Spending time with my husband, Ed and daughter, Lillian, reading, going for walks around my neighborhood, and finding new TV shows to binge watch.
Congratulations Alice!
February 2020 Customer Service Award Winner
February Recipient: Jaquan Pitchford
Team Role: Kennel Assistant
Team Member Since: September 2019
Favorite Thing About Lawndale: “The people”
Pets: None currently but he is hoping to get both a dog and a cat when the time is right.
Time Spent in the Veterinary Field / Working With Animals: September 2019
What His Teammates Say: Jaquan is caring, polite, respectful, and a real team player who is always responsible. He is extremely hard working and is someone you can rely on to show up and get the job done to the best of his ability. He is gentle with patients and we all feel lucky to have him as part of our team.
Hobbies: Playing video games and cooking.
Congratulations Jaquan!
January 2020 Customer Service Award Winner
January Recipient: Bobbi Bell
Team Role: Technical Team Member
Team Member Since: June 2018
Favorite Thing About Lawndale: “My co-workers”
Pets: Luna and Zuri, her two cats
Time Spent in the Veterinary Field / Working With Animals: June 2018 in the vet field but has worked at the Greensboro Science Center and Zoo Atlanta before transitioning to the vet field.
What Her Teammates Say: Bobbi thinks ahead and can anticipate the needs of the doctor she is working with. She is a team player, very detailed oriented, and organized. She is a star at running Lawndale’s instagram account (follow along @lawndale_vet) and has razor sharp wit.
Hobbies: Eating Chickfila, going out downtown, reading, collecting teeth, sarcastic comments