May 2021 Customer Service Award Winner

May Recipient: Samantha Long

Team Role: Veterinary Assistant

Team Member Since: January 2018

Favorite Thing About Lawndale:  “Everything.  Team atmosphere, support, BEST BOSSES EVER!

Pets: Biggie, 10 year old pitbull, Axel, 1 year old schnoodle, Stella, 7 year old pitbull, Gary, a leopard gecko, 10 chickens: Bob, Earl, Itty, Reba, Buckbeak, Sirius Black, Agnes, Edna, Ugly, Delilah, and a bunch of fish.

Time Spent in the Veterinary Field / Working With Animals:  3 years

What Her Teammates Say: Samantha is our lead surgery assistant and does a phenomenal job.  She has a keen awareness of what is going on around her and is always 2-3 steps ahead.  Samantha has a true love for her patients and understands what it is like to be a pet parent (see her list of pets above) and treats our clients with the care and attention she would expect and want for one of her babies.  She has a great sense of humor and keeps us all laughing.  She is reliable, has a positive attitude, great work ethic, and exceptional technical skills.

Hobbies: Caring for my zoo, working on my home, reading

Congratulations Samantha!


April 2021 Customer Service Award Winner

April Recipient: Gabby Von Der Lippe

Team Role: Kennel Assistant

Team Member Since: August 2019

Favorite Thing About Lawndale:  “I enjoy having Dr. Waterman help me learn and mentor me for my future career as a veterinarian. I also enjoy helping Dr. Crawford with his reptile appointments.

Pets: Pixie, a 9 month old kitten

Time Spent in the Veterinary Field / Working With Animals:  3 years

What Her Teammates Say: Gabby is so much fun to be around and is always up for making a TikTok video!  She is positive and brings a light, happy energy to work with her.  She has a true love of animals and learning and she always offers a helping hand.

Hobbies: Traveling, softball, volleyball, road trips to the beach.

Congratulations Gabby!


March 2021 Customer Service Award Winner

March Recipient: Jessica Minor

Team Role: Receptionist

Team Member Since: 2009

Favorite Thing About Lawndale:  “I love that we do team activities/events and it feels like a little family.

Pets: 3 dogs and a snake

Time Spent in the Veterinary Field / Working With Animals:  12 years

What Her Teammates Say: Jessica is a joy to work with and we all feel so lucky that she has been a part of our team for so long.  She is reliable, dependable, has a great work ethic, and is kind and gets along with everyone.  She always makes sure everyone feels included and like they are part of the team.  Jessica is a wonderful mom to her fur babies and snake.  Jessica is a hair stylist and keeps us all looking beautiful!

Hobbies: Plant keeping and roller skating.

Congratulations Jessica!


February 2021 Customer Service Award Winner

February Recipient: Reese Funke

Team Role: Kennel Assistant

Team Member Since: August 31, 2020

Favorite Thing About Lawndale:  “The animals.

Pets: 2 cats, Yoru and Loki and a bearded dragon, Crouton

Time Spent in the Veterinary Field / Working With Animals:  Only 6 months in the veterinary field but 2 years in animal shelters and 3 years in boarding/pet daycare.

What His Teammates Say: Reese has been such a wonderful addition to our team.  He is always ready to help anyone that needs help from the front staff to the doctors and veterinary assistants to other kennel assistants.  He is a true team player.  Reese always puts work first and has an impressive work ethic and is always the first to answer a page or request for help.  He is proactive and thinks ahead and is a problem solver.  We feel fortunate to have him as a member of our team.

Hobbies: Art, nature walks, bone/antler shed hunting.

Congratulations Reese!


January 2021 Customer Service Award Winner

January Recipient: Nicolas Bursche

Team Role: Veterinary Assistant

Team Member Since: Consistently since June 2020 but worked summers with us in 2016 and 2017

Favorite Thing About Lawndale:  “The incredible sense of acceptance and cooperation amongst the staff.

Pets: Lilly, Golden Retreiver

Time Spent in the Veterinary Field / Working With Animals:  210 days, 1000+ hours, nearly 2000 hours counting hours from previous summers.

What His Teammates Say: Nick is great to work with.  He is punctual, dependable, easy-going, and positive.  Nick is also extremely versatile and willing to step in to help in any situation or any role in the hospital, even helping our reception team answer phone calls.  He is the true definition of a “team player”.

Hobbies: Drawing, writing, playing with my dog, video games, and recently miniature building/painting.

Congratulations Nicolas!