The staff members at Lawndale Veterinary Hospital are an amazing team! Each and every person is essential in ensuring all of our patients and pet owners receive exceptional care and service. You can meet our various team members by clicking on the links below. Also, each month we recognize a team member for exhibiting excellent customer service skills – be sure to check out their bios as well!
February 2019 Customer Service Award Winner
February Recipient: Julie Hean
Team Role: Receptionist
Team Member Since: April 2015
Favorite Thing About Lawndale: “We have the best team members, everyone is a team player, and I think we all work really well together. I may be biased, but we also have the best clients. They treat our staff like members of their family, and they’re incredibly thoughtful!”
Pets: Vandy, an 8-year-old Golden Retriever and Schmidt, a 7-year-old Domestic Short Hair Cat
Time Spent in the Veterinary Field: 9 years
What Her Teammates Say: Julie is an absolute JOY to work with! She is witty and has a razor-sharp sense of humor. She’s incredibly intelligent, extremely capable, and a very hard worker. Julie has numerous ‘extra’ jobs around the clinic, and she helps educate pet owners each month by writing the ‘Breed of the Month’ section in the monthly newsletter. She anticipates customer and doctor needs and acts in advance of a problem. Reliable, dependable, and flexible, Julie is a true team player who exhibits excellent problem solving skills. Julie is super friendly and always stays calm, cool, and collected under stressful situations. Julie is great with our clients and patients, and they always seem to enjoy interacting with her. We love when Julie is in the building – the atmosphere is automatically more light!
Hobbies: Julie loves horseback riding, and she tries to ride every week if she can. She also recently picked Irish dancing back up, and she will be competing in the World Championship being held in Greensboro in April!