August 2025 Customer Service Award Winner
August Recipient: Carlie Moore
Team Role: Veterinary Assistant
Team Member Since: September 2023
Favorite Thing About Lawndale: “My coworkers, I really enjoy each one of them.”
Pets: 1 dog named diesel, and 2 pet frogs named chip and dale
Time Spent in the Veterinary Field/Working with Animals: 3 years
What Her Teammates Say: Carlie is passionate about providing excellent care to every pet that crosses her path. She is reliable and someone you can trust to get the job done. She is a hard-worker and always willing to lend a helping hand. Along with her great work ethic, she is also funny and a lot of fun to be around.
Hobbies: I like being outdoorsy with my dog, and I like spending time with my family and friends!
Congratulations Carlie!
July 2025 Customer Service Award Winner
July Recipient: Addison Rolls
Team Role: Veterinary Assistant
Team Member Since: August 2022
Favorite Thing About Lawndale: “The relationship between staff and clients”
Pets: Remy (4-year-old shepherd mix), Olive (1.5-year-old pit mix), Zoey (11-year-old pit mix), Harley (7-year-old DSH), Felix (8-year-old DLH)
Time Spent in the Veterinary Field/Working with Animals: August 2022
What Her Teammates Say: Addison has a great work ethic, she is reliable and a hard worker. She is very observant and pays close attention to her patients and pets in her care. She is cool, calm, and collected and always ready to step in and help.
Hobbies: Reading, Hiking, Fishing
Congratulations Addison!
June 2025 Customer Service Award Winner
June Recipient: Stuart Grant
Team Role: Administrative Support
Team Member Since: 2020
Favorite Thing About Lawndale: “We are truly a family”
Pets: Patsy, Vivianne, Pickles, Pillsbury and Nadja. Bostons: Frank and Bender
Time Spent in the Veterinary Field/Working with Animals: 14 years total, with a break to teach preschool in the middle.
What Her Teammates Say: Stuart is smart, thougthful and truly cares about all our patients. Her nickname is Mama Stu and she lives up to that name as she is always ready to step in to offer advice, help, food, or a shoulder to cry on. She has an extensive amount of knowledge and common sense making her a huge asset to the team. Along with her professional contributions she is a blast to be around with her sharp humor and quirky personality.
Hobbies: Knitting, sewing/quilting, watching documentaries, reading, and spending time with my dogs.
Congratulations Stuart!
May 2025 Customer Service Award Winner
May Recipient: Taylor Moore
Team Role: Kennel Attendant
Team Member Since: August 2024
Favorite Thing About Lawndale: “They allow me to be hands on and perform different tasks and challenge me to learn more about our animals”
Pets: Six Dogs
Time Spent in the Veterinary Field/Working with Animals: 1 year
What Her Teammates Say: Taylor is kind and sweet and always has a smile on her face. She is always ready and willling to help and isn’t afraid to step up to offer a hand. She is takes a lot of pride in her work and you know she will always get the job done correctly!
Hobbies: Traveling, spending time with family, hiking, and training and showing my dogs
Congratulations Taylor M.!
April 2025 Customer Service Award Winner
April Recipient: Alexa Chapman
Team Role: Veterinary Assistant
Team Member Since: February 2024
Favorite Thing About Lawndale: “I love the interpersonal connections that we build with clients and their pets. It’s like one big family.” ?
Pets: Casper, Bichon Frise, Neymar, Chihuahua, Bruno, Chihuahua, Quinton, Tuxedo Cat.
Time Spent in the Veterinary Field/Working with Animals: 3 years.
What Her Teammates Say: When asking others about Alexa, the most common response is “she is a ray of sunshine”! She lights up the room and is kind to everyone, pets and people alike. Alexa is always eager to help, is a hardworker, is dedicated, and funny! She takes such good care of her patients and has a desire to learn and grow every day. Along with her great technical skills and caring heart, she also puts her talents into running the hospital’s TikTok page! We are so lucky to have Alexa on our team!
Hobbies: Horseback riding, dancing, pet sitting and kayaking
Congratulations Alexa C.!
March 2025 Customer Service Award Winner
March Recipient: Kaitlyn Barnett
Team Role: Senior CSR (unofficial title: team engagement coordinator)
Team Member Since: February 2022
Favorite Thing About Lawndale: “The people here have such passion for what they do and they are so intelligent.”
Pets: Lola, mini longhaired Dachshund, Bud, Rottie mix, Etta, Hound mix.
Time Spent in the Veterinary Field/Working with Animals: 3 years in veterinary field, over 5 years working with dogs in boarding facility.
What Her Teammates Say: Kaitlyn is creative and works hard to have fun activities that help our team take a minute to relieve some stress. She is in charge of our employee engagement board and changes it up every month with fun activities! She also keeps the client education boards in each exam room updated with new information every month so be sure to check that out next time you’re here! Along with her creativity, she is detail oriented and always gets the job done. She is trustworthy, reliable, has a strong work ethic, cares about doing a good job, cares about the patients and their parents and will advocate and support her team mates! We are so lucky to have her on our team!
Hobbies: Photography, camping, concerts, reading, traveling, hanging out with hubby and our dogs.
Congratulations Kaitlyn!
February 2025 Customer Service Award Winner
February Recipient: Christina Ward
Team Role: Veterinary Assistant
Team Member Since: June 2021
Favorite Thing About Lawndale: “The family like atmosphere, and how accepting and supporting everyone is.”
Pets: Scooter (cat), Homeboy (cat), Hannibal (cat), Stu (cat), Naomi (dog), Suki (dobie puppy ?),Oogway (turtle), Udon (snake).
Time Spent in the Veterinary Field/Working with Animals: 7 years
What Her Teammates Say: Christina is an important part of our team. She has a high skill set and is well rounded. She can step in and help in any situation and is always looking for ways to help or do more to support the team and care for her patients. Christina loves her patients and treats them as they were one of her own. We are lucky to have her!
Hobbies: Spending time with family in VA, working on training with Suki, Hiking, living my dreams in my fantasy world (this means I’m reading all the time haha), spending time with Robert and making memories.
Congratulations Christina!
Yasmine Paschal
January 2025 Customer Service Award Winner
January Recipient: Yasmine Paschal
Team Role: Kennel Attendant
Team Member Since: March 2023
Favorite Thing About Lawndale: “The family atmosphere and making so many close relationships with people, and pets!
Pets: Dakota, English Bulldog, Hazel, German Shepherd, Peewee, Guinea Pig
Time Spent in the Veterinary Field/Working with Animals: 2 years
What Her Teammates Say: Yasmine is a very hard and dedicated worker. She is great with animals and truly cares for their well-being. She has taken on a lead role for our weekend kennel crew, and she has shined in that role, always treating everyone with respect and providing excellent training to new hires.
Hobbies: Baking and Watching TV shows (currently Unsolved Mysteries and Supernatural!)