December 2022 Customer Service Award Winner
December Recipient: Kaitlyn Drabb
Team Role: Client Service Representative
Team Member Since: February 2022
Favorite Thing About Lawndale:” I have met some amazing people, and being new to North Carolina has helped immensely in NC feeling like home. Also, I love getting to meet all the amazing dogs and cats!”
Pets: A 10-year-old miniature longhaired Dachshund named Lola and a five-year-old Rottweiler – Labrador mix named Buddy Guy (aka Bud)
Time Spent in the Veterinary Field / Working With Animals: Since February 2022 but spent 5 years prior working as a kennel supervisor.
What Her Teammates Say: Kaitlyn has a great work ethic and does a great job keeping up with tasks and responsibilities to help each day run smoothly and effectively. She is dependable and is always willing to help out when needed. Kaitlyn has a true love of animals and a great desire to help people and their pets, which is evident every day.
Hobbies: In my spare time I like to travel and go on hikes with my husband and our dogs. We attend lots of concerts and I love photography!
Congratulations Kaitlyn!
November 2022 Customer Service Award Winner
November Recipient: Megan Jones
Team Role: Kennel Attendant
Team Member Since: August 2016
Favorite Thing About Lawndale: “The staff dynamic”
Pets: Groovy, a 1 year old tabby cat and Sammy, a 15 year old beagle mix
Time Spent in the Veterinary Field / Working With Animals: Since 2016
What Her Teammates Say: Megan is so much fun to work with. You can hear her belting out Whitney Houston songs as she cleans the kennels every morning! Megan aspires to go to vet school and has enjoyed working and learning about different aspects of the veterinary field. She is reliable and responsible and a hard worker with a great love of animals! We know Megan will go far in her career.
Hobbies: Painting, Lacrosse, Sudoku, Dog sitting.
Congratulations Megan!
October 2022 Customer Service Award Winner
October Recipient: CJ Goins
Team Role: Veterinary Assistant
Team Member Since: March 2022
Favorite Thing About Lawndale: “The people such as the clients, coworkers, and doctors, and getting to help the animals. My favorite thing about Lawndale Veterinary Hospital is the level of compassion from staff to staff or staff to client with the patient, there is so much love at this practice.”
Pets: Skye
Time Spent in the Veterinary Field / Working With Animals: Since 2016
What His Teammates Say: CJ has such a great sense of humor and is a lot of fun to work with. He is always ready and willing to step in and help when a teammate needs assistance. He is reliable and trustworthy and is a go-to when a large dog needs to be held. He is always patient and kind with his patients. We are lucky to have him as part of our team!
Hobbies: Playing with my dog, spending time with family and friends, football, soccer, traveling.
Congratulations CJ!
September 2022 Customer Service Award Winner
September Recipient: Erika Padron
Team Role: Kennel Attendant
Team Member Since: 2019
Favorite Thing About Lawndale: “The people, I absolutely love my co-workers and also the sweet pups and kittens we see daily!”
Pets: 8 dogs (French Bulldogs and English Bulldogs), 2 horses, and 2 cats
Time Spent in the Veterinary Field / Working With Animals: 3 years
What Her Teammates Say: Erika is a joy to work with. When asking team members what they love about Erika they said “everything.” She always has a smile on her face and is always ready to help. She is very dependable and a hard worker. She helps to uplift people around her and is a truly kind hearted person. She has wanted to be a veterinarian since she was a little girl and is on track to make that dream a reality!
Hobbies: Going to the gym, hiking and enjoying nature.
Congratulations Erika!
August 2022 Customer Service Award Winner
August Recipient: Steph Martinez
Team Role: Receptionist
Team Member Since: Veterinary Assistant from 2019-2021 and a Receptionist beginning March, 2022
Favorite Thing About Lawndale: “All the yummy snacks and seeing all the adorable pets!”
Pets: Sirius, Laika, Udon
Time Spent in the Veterinary Field / Working With Animals: 4.5 years
What Their Teammates Say: Steph is the true definition of a team player. They always go above and beyond to step in and help someone. Steph has a great love of animals that is evident everyday. We feel so lucky that Steph decided to return to work here after taking a break for school. They are truly an asset to our team!
Hobbies: Art, Games, and chilling with my dogs ❤️
Congratulations Steph!
July 2022 Customer Service Award Winner
July Recipient: Christina Ward
Team Role: Veterinary Assistant
Team Member Since: June 2021
Favorite Thing About Lawndale: “How the staff and clientele is so much like family. Very welcoming and caring for anyone and anything. ”
Pets: Sweet Pea (mountain pit), Naomi (street dog), and Nyx (street cat).
Time Spent in the Veterinary Field / Working With Animals: Veterinary Technology School 2 years, working in hospitals/doggy daycare 1-2 years.
What Her Teammates Say: Christina has completed Veterinary Technology School and continues to bring an eagerness to learn with her each day. She has a way of putting her patients at ease and making them feel safe. She is very patient and makes sure to take time with each pet. Christina is organized and has a great work ethic. Along with her technical skills she also organizes our monthly birthday lunches!
Hobbies: ATV riding, spending time with friends and family, reading, and finding out weird facts about everything
Congratulations Christina!
June 2022 Customer Service Award Winner
June Recipient: Tammy Church
Team Role: Veterinary Assistant
Team Member Since: May 2016
Favorite Thing About Lawndale: “The puppies and the kittens! my co-workers/bosses and their genuine care for the pets and clients.”
Pets: Two merle border collies, Sadie Sue (9) and Tessa Reese (5), one tortie, Gracie (13), one rooster, Willie and six hens.
Time Spent in the Veterinary Field / Working With Animals: 6 years
What Her Teammates Say: Tammy is known around here as a sunflower. She is bright and spreads cheer to all around her. She is such an animal lover and is the first to run to any and every puppy and kitten that comes into the hospital. Tammy is compassionate and has such a loving heart and cares for everyone around her. She is a team player and is always willing to help a teammate in need.
Hobbies: Singing, caring for my “farm”, gardening/flowers, traveling (fav place: beach), spending time with my husband (Tony) and our grown kids (Heather, Joshua, Casey, Dalton) and their families.
Congratulations Tammy!
May 2022 Customer Service Award Winner
May Recipient: Beth Padron
Team Role: Kennel Manager
Team Member Since: 2010
Favorite Thing About Lawndale: “I love working with animals and and love all of my team.”
Pets: Zoey, 9 year old chihuhah
Time Spent in the Veterinary Field / Working With Animals: 12 years
What Her Teammates Say: Beth is an incredibly hard-worker and is very thorough. She takes wonderful care of all the patients and boarders that stay here and is able to pay close attention to important details. She has a great sense of humor and can make anyone laugh and is called the office mom. We are so lucky to have Beth as the lead to our kennel team!
Hobbies: Spending time with her kids and her two grandsons.
Congratulations Beth!
April 2022 Customer Service Award Winner
April Recipient: Amber Pavero
Team Role: Receptionist
Team Member Since: May 2021
Favorite Thing About Lawndale: “Supportive and helpful team leaders. My team is the best! Always willing to help each other and is just all around a great group to work with!”
Pets: Indiana Bones “Indy” a Lab, Hurley a Lab, O-Ren a Cat, and David Bowie V a Betta Fish
Time Spent in the Veterinary Field / Working With Animals: 11 years
What Her Teammates Say: Amber is a former Veterinary Assistant so she is very knowledgeable and confident in her ability to help answer client’s questions. She is very friendly and energetic and is able to handle the stress of multiple phone calls coming in. She has a great sense of humor and has great taste in shoes and she has one of the cutest lab puppies we’ve ever seen (Hurley). We are very fortunate to have Amber as one of our team members!
Hobbies: Being outside, gardening and plants, going to see live music, traveling.
What is your favorite animal?: Dogs, sea turtles but I love them all!
Congratulations Amber!
March 2022 Customer Service Award Winner
March Recipient: Hannah Jordan
Team Role: Veterinary Assistant
Team Member Since: May 2018
Favorite Thing About Lawndale: “That everyone is passionate about animals and their care just like me. I also love how supportive our supervisors are with our continued learning and improving of ourselves.”
Pets: Ollie (7 year old Jack Russell Terrier), Wilson (5 year old main coon mix), Buster Keaton (9 year old tuxedo cat)
Time Spent in the Veterinary Field / Working With Animals: 4 years but I spent 3 years as an aquarist working with sharks, stingrays, and fish.
What Her Teammates Say: Hannah is a truly compassionate person who cares greatly for people and animals. Her care does not stop with people and animals she personally knows it also extends to all of earth’s species. Hannah takes great pride in educating others on ways they can make a more positive impact on the environment and on ways they can help improve lives of animals and people alike. Hannah is not only a lover of all creatures great and small but also an extremely hard worker. She is smart, reliable, a self-starter, and can be depended on to get the job done. She also runs our hospital’s Instagram page (@lawndale_vet) and does a fabulous job so make sure to follow along for informative and cute photos!
Hobbies: Traveling the world, hiking with my partner, trying out the newest brewery or restaurant in the triad, and annoying Dr. Crawford with Dad Jokes.
What is your favorite animal?: Peacock Mantis Shrimp
Congratulations Hannah!
February 2022 Customer Service Award Winner
February Recipient: Samantha Shumaker
Team Role: Kennel Attendant
Team Member Since: April 2021
Favorite Thing About Lawndale: “Learning new things and meeting the fur babies.”
Pets: Houdini, Charcoal, Starlite, Fluffanutter, Itty Bits, Zeus, Daisy
Time Spent in the Veterinary Field / Working With Animals: 2 years working with small animals( almost a year at Lawndale and a year taking a course) and 13 years working on the farm with large animals.
What Her Teammates Say: Sam is a very kind person and is gentle with all our patients and boarders. She truly loves caring for animals and is extremely compassionate. Along with her love of animals she is also a very hard worker and is always ready to lend a helping hand. Sam is dedicated and reliable and we appreciate her!
Hobbies: Reading and art
Congratulations Sam!
January 2022 Customer Service Award Winner
January Recipient: Stevie Gordon
Team Role: Receptionist
Team Member Since: January 2020
Favorite Thing About Lawndale: “Everything. It’s not easy to pick one thing. I’m happiest when talking, laughing and making personal connections with both clients and their fur babies! And my co-workers are awesome in so many ways, without them work wouldn’t be the same. I can always count on them for a good laugh. .”
Pets: Moe (MoMo) and Anderson (Andy Anderson)
Time Spent in the Veterinary Field / Working With Animals: 12 years
What Her Teammates Say: Stevie is appreciated in so many ways and is a valuable member of our team. She makes sure that all of our new puppy and new kitten parents are able to go home with a bag of goodies for their new baby. She can be trusted to handle any task thoroughly and get the job done correctly. Stevie is a team player and is always willing to jump in and help a co-worker in need.
Hobbies: Yoga. Hiking. Kayaking. Gardening. To sum it up – I love being out in nature!.