April 2025 Customer Service Award Winner
April Recipient: Alexa Chapman
Team Role: Veterinary Assistant
Team Member Since: February 2024
Favorite Thing About Lawndale: “I love the interpersonal connections that we build with clients and their pets. It’s like one big family.” 💗
Pets: Casper, Bichon Frise, Neymar, Chihuahua, Bruno, Chihuahua, Quinton, Tuxedo Cat.
Time Spent in the Veterinary Field/Working with Animals: 3 years.
What Her Teammates Say: When asking others about Alexa, the most common response is “she is a ray of sunshine”! She lights up the room and is kind to everyone, pets and people alike. Alexa is always eager to help, is a hardworker, is dedicated, and funny! She takes such good care of her patients and has a desire to learn and grow every day. Along with her great technical skills and caring heart, she also puts her talents into running the hospital’s TikTok page! We are so lucky to have Alexa on our team!
Hobbies: Horseback riding, dancing, pet sitting and kayaking
Congratulations Alexa C.!
March 2025 Customer Service Award Winner
March Recipient: Kaitlyn Barnett
Team Role: Senior CSR (unofficial title: team engagement coordinator)
Team Member Since: February 2022
Favorite Thing About Lawndale: “The people here have such passion for what they do and they are so intelligent.”
Pets: Lola, mini longhaired Dachshund, Bud, Rottie mix, Etta, Hound mix.
Time Spent in the Veterinary Field/Working with Animals: 3 years in veterinary field, over 5 years working with dogs in boarding facility.
What Her Teammates Say: Kaitlyn is creative and works hard to have fun activities that help our team take a minute to relieve some stress. She is in charge of our employee engagement board and changes it up every month with fun activities! She also keeps the client education boards in each exam room updated with new information every month so be sure to check that out next time you’re here! Along with her creativity, she is detail oriented and always gets the job done. She is trustworthy, reliable, has a strong work ethic, cares about doing a good job, cares about the patients and their parents and will advocate and support her team mates! We are so lucky to have her on our team!
Hobbies: Photography, camping, concerts, reading, traveling, hanging out with hubby and our dogs.
Congratulations Kaitlyn!
February 2025 Customer Service Award Winner
February Recipient: Christina Ward
Team Role: Veterinary Assistant
Team Member Since: June 2021
Favorite Thing About Lawndale: “The family like atmosphere, and how accepting and supporting everyone is.”
Pets: Scooter (cat), Homeboy (cat), Hannibal (cat), Stu (cat), Naomi (dog), Suki (dobie puppy 🙂),Oogway (turtle), Udon (snake).
Time Spent in the Veterinary Field/Working with Animals: 7 years
What Her Teammates Say: Christina is an important part of our team. She has a high skill set and is well rounded. She can step in and help in any situation and is always looking for ways to help or do more to support the team and care for her patients. Christina loves her patients and treats them as they were one of her own. We are lucky to have her!
Hobbies: Spending time with family in VA, working on training with Suki, Hiking, living my dreams in my fantasy world (this means I’m reading all the time haha), spending time with Robert and making memories.
Congratulations Christina!
Yasmine Paschal
January 2025 Customer Service Award Winner
January Recipient: Yasmine Paschal
Team Role: Kennel Attendant
Team Member Since: March 2023
Favorite Thing About Lawndale: “The family atmosphere and making so many close relationships with people, and pets!
Pets: Dakota, English Bulldog, Hazel, German Shepherd, Peewee, Guinea Pig
Time Spent in the Veterinary Field/Working with Animals: 2 years
What Her Teammates Say: Yasmine is a very hard and dedicated worker. She is great with animals and truly cares for their well-being. She has taken on a lead role for our weekend kennel crew, and she has shined in that role, always treating everyone with respect and providing excellent training to new hires.
Hobbies: Baking and Watching TV shows (currently Unsolved Mysteries and Supernatural!)