April 2026 Customer Service Award Winner
April Recipient: Kendall Williams
Team Role: Client Service Representative
Team Member Since: September 2025
Favorite Thing About Lawndale: “The wonderful friendships I’ve been able to make as I’ve started here, and the welcoming, supportive environment I entered starting in a brand new field. Not a single person has ever been unwilling to help me or particularly rude even when busy/stressed, and I love that.”
Pets: Cocker spaniel mix named Bella!
Time Spent in the Veterinary Field/Working with Animals: Since September 2025
What Her Teammates Say: Kendall is a joy to work with! She has a great desire to help our patients and their parents. She provides wonderful customer service, always ready to help with a smile and generous spirit. She recently started running our Instagram page so make sure to follow us @Lawndale_vet! Kendall has been a wonderful addition to our team!
Hobbies: Going to concerts, playing video games, reading, photography/videography.
Congratulations Kendall!
March 2026 Customer Service Award Winner
March Recipient: Valentine Martin
Team Role: Veterinary Assistant
Team Member Since: July 2025
Favorite Thing About Lawndale: “The group effort to keep running smoothly.”
Pets: Navi, Heather, Guinevere, Primrose, Lipton & Nimbus, Spackel.
Time Spent in the Veterinary Field/Working with Animals: Almost 5 years.
What His Teammates Say: Val is very dependable and a team player. He is great with patients bringing his calm energy when treating and handling pets. Along with his great technical skills, he is also hilarious and keeps us all laughing.
Hobbies: Reading, gym and crochet.
Congratulations Val!
February 2026 Customer Service Award Winner
February Recipient: Lauryn Bainbridge
Team Role: CSR
Team Member Since: May 2025
Favorite Thing About Lawndale: “My co-workers! Everyone is nice, helpful and lots of fun to work with.”
Pets: Two Dogs (Milo and Tater Tot) Two cats (Twig and Wicket) Two Chickens (Pepper and Dumpling) Two Rabbits (Krolik and Cabbage).
Time Spent in the Veterinary Field/Working with Animals: Almost 2 years.
What Her Teammates Say: Lauryn is great to work with. She is helpful and a team player and always gets the job done. She is trustworthy, reliable, and truly cares about the patients and their parents. Lauryn also went to NC State which is a favorite among our doctors! 🙂
Hobbies: Anything outdoors, reading, cooking and crochet.
Congratulations Lauryn!
January 2026 Customer Service Award Winner
January Recipient: Olivia Hays
Team Role: Kennel Attendant
Team Member Since: April 2024
Favorite Thing About Lawndale: “Learning new things.”
Pets: A cat named Olive.
Time Spent in the Veterinary Field/Working with Animals: She began working on a farm with goats, sheep, and donkeys in 2022 and then began her work here in 2024.
What Her Teammates Say: Olivia is very dependable and a hard worker. She is compassionate and caring and pays attention to the pets and animals in her care. She is always ready to help.
Hobbies: Reading, writing, jigsaw puzzles.